Menu

Holiday Rentals VIllas, Apartments, Townhouses in Paphos Cyprus

BOOKING CONDITIONS

1. The agreement/ Terms & Conditions

The agreement between owner/agent are (hereinafter called the Owners or we) and the person making the booking (hereinafter called the Customer or you) is valid only after a completed booking form is received by the Owners together with the appropriate deposit, either by secure cheque or bank transfer, and after the booking has been confirmed to the Customer by the Owners in writing with a "Confirmation Invoice". By completing the booking form the Customer accepts these conditions and confirms that he or she is authorised to do so on behalf of all other persons named on the booking form thus forming a contract between us and the Customer. This contract is subject to English law and both parties shall submit to the jurisdiction of the English Courts.

2. Prices

Prices are per villa. Villa prices are calculated to accommodate a maximum of two people per bedroom.

We guarantee that the price of your villa will not change after you have made your booking and we have issued a Confirmation Invoice.

3. Paying for your holiday

A 30% non-refundable deposit is payable at the time of booking along with £20GB Admin fee. The balance of your holiday as shown on the Confirmation correspondence must be paid in full at least 8 weeks before arrival, or where the booking takes place less than 8 weeks prior to arrival the full amount is due immediately, plus standard refundable security deposit as specified on your booking form. * Please Note it is client’s responsibility to forward their Account details, upon return of their holidays, to receive the refund of their security deposit.

Payment can be made by cash to our designated Business Acc., or by Direct Bank Transfer, cheque (extra time is needed for funds to clear if payment is made by cheque). Clients can also pay by Credit or Debit cards via Pay Pal however if you use this method you must also cover the applicable Pay Pal Receiving charges. If the balance is not paid 8 weeks prior to departure we reserve the right to retain the deposit, cancel your booking and apply our cancellation charges as set out in Clause 6 below.

A £20GB administration fee is applicable to each booking to cover administration costs related to your reservation. 


4. What is Included in your villa price

The use of the villa is for holiday accommodation purposes only.
Bedroom linen, bathroom towels, kitchen towels & pool towels
All utilities cost as follows, water and Internet.
Weekly - or twice weekly pool cleaning
Villa cleans before and after your stay
Welcome pack included.
If you request, we can arrange a taxi to pick you up from Larnaca or Ercan airport and drop you off at the villa. We can also arrange for a car hire to be waiting for you at the villa when you arrive. Any additional services such as daily maid services can also be arranged if you request
Electricity
Due to the colossal increase of electricity charges on the island we request clients are respectful of usage and switch off all A/C units & electrical items/lighting when not required, we provide a generous daily allowance for electricity of 50 units, units consumed above that daily amount will be charged @ £0.35p per unit & deducted from your security deposit, meter readings will be read before and after your stay, please feel free to view meter readings. Allocated daily allowance should be sufficient for your stay; this is purely to prevent misuse.

5. Special Requests

Special request are not guaranteed, however we will always do our best to comply with these provided they are made well in advance of your departure.

6. Changes or Cancellations made by the Customer

Changes or cancellations made to the booking must be notified to the Owners in writing by the Customer. We will do our best to assist where possible with any reasonable changes made by the Customer, but they may not be possible. An administrative charge of £10.00 per person for each change shall apply in addition to any costs levied by our supplier as a result of the change of details such charges will be notified to the Customer. Where the Customer has requested a change to the date of holiday less than 8 weeks prior to departure, the holiday booking shall be deemed cancelled and the cancellation charges referred to below will apply. Any changes to the number of people in your party must be advised to us as soon as possible.

For cancellations made more than 56 -90 days prior to departure only the deposit will be retained by the Owners.

Between 45 - 55 days prior to departure 25% of your holiday cost.

Between 35 - 44 days prior to your departure 70% of your holiday cost.

Between 15 - 34 days prior to departure 90% of your holiday cost.

Between 0 - 14 days prior to departure 100% of your holiday cost is forfeited

7. Changes or Cancellations made by the Owners

Most alterations or changes to confirmed holiday arrangements would be minor, for example small changes in inventory if necessary i.e. due to breakage by previous customers. We will always do our best to advise you of such changes.

In the unlikely event that circumstances beyond our control necessitate the cancellation of your holiday we shall use our best endeavours to offer you alternative weeks or refer you to other owners of properties in the same area but would not take any responsibility for the new booking between you and the new Owners. Owners or Jane's Exclusive Property Rentals shall not be liable for any additional costs or compensation in relation to new/replacement bookings.

8. Your Accommodation

Your accommodation is reserved for the exclusive use of the persons named on the confirmation invoice and no other person(s) may use the property, which is available from 4.00pm on your day of arrival until 10.00am on the day of your departure (unless otherwise agreed in writing).

The majority of properties now have A/C timer switches fitted, this is due to colossal cost of Electricity in Cyprus & previous misuse, some properties have a daily Unit Allowance in place with a price structure for unit consumption above that amount, this is owners stipulation and in place by their request, by completing and submitting your booking form you are acknowledging that you are aware of this facility and accept all Terms & Conditions applicable to this property.

Occasionally we may be subjected to both water & electricity cuts on the island, the Owners/ Marketing Agents accept no responsibly or are liable for any compensation for these unforeseen disruptions beyond our control, which are implemented solely by outside service providers, in the event of any supply disruptions please liaise directly with your Property Manager who will advise you accordingly & problem solve hopefully without any undue delays.

9. NON SMOKING PROPERTY

Please respect this is a NON SMOKING VILLA! The tenants agree not to smoke, nor to allow smoking inside the villa at any time. If this is not strictly adhered to it will lead to a deduction from the deposit.
Any persons found to be taking any illegal substances, while in or around the property, causing concern for property owners, family, friends, neighbours etc. will be subjected to staunch police enquiries and will have to vacate the property with immediate effect.

10. Security/Damage Deposit.

On final balance of your holiday we collect a refundable security deposit" the House Deposit" in lieu of any breakages, loss of contents or damage to the villa, which subject to the occurrence of either of the events listed in this clause shall be fully refundable after full property inspection after your departure from the accommodation. (Client's requiring refund of security deposit to country outside of receiving country will be responsible to cover any applicable bank transfer fees.)

*Please note it is the client's responsibility to forward their Account details, upon return of their holidays, to receive the refund of their security deposit. Deposit not reclaimed after a 6 month period from departure date will be classed as null & void.

If you fail to bring to our attention any damage you may incur during your stay, it will be assumed that you were responsible for such damage & the replacement cost of damaged item will be deducted from your security deposit.

You are expected to use the facilities at the Property with care and are requested to report to us any accidental damage to the Property at the time of incident.
We ask that on departure you leave the Property in a clean and reasonable manner. We ask that prior to departure you strip all beds of bed linen, place all towels and bed linen in the downstairs w/c area ready for washing and clean the oven and BBQ after usage.

Should you or any member of your party be responsible for any breakages, loss or damage of any item of the property or additional cleaning has been necessary, the cost will be subtracted from your damage deposit.

One complete set of keys to the Property will be supplied to you on arrival. A charge of £30.00 will be made for each set of keys not returned to us complete at the end of your stay. If you lock yourself out of the property, we will have a spare set of keys to allow you back in a charge of £20GB will be made for this.

All baggage and articles retained at the holiday accommodation are kept at the owners' risk. We are committed to offering you the best holiday accommodation available. However should the Customer have cause for complaint whilst on holiday the Customer should contact the Owners' local representative whose name and contact details are set out in the information file found inside villa and we shall use reasonable endeavours to rectify the problem save where circumstances are beyond our reasonable control.

Where members of your party stay beyond the time of 10.00am on the day of departure without the consent in writing of the Owners we reserve the right to invoice the Customer in respect of any additional days spent at the villa and any loss caused to the Owners as a result of disturbance made to other holiday makers who would have been using the villa had it not been for the late departure of your party.

We reserve the right to terminate your holiday in the event that your behaviour or that of a member of your party is such that it is likely to cause distress, damage, danger or annoyance to our other clients, our property management company, property or any third party. We cannot accept any liability for the behaviour of others staying at our accommodation.


11. Force Majeure

We cannot accept liability in any circumstances where performance and/or prompt performance of our obligations is prevented as a result of war, riots civil strikes, terrorist activities, natural disasters, industrial disputes, fire, airport closure, nuclear explosion, adverse weather conditions, water or electrical failures. Building work and noise are sometimes unavoidable as the demand for new accommodation increases and there is always a possibility of building work or construction work in the area of your accommodation, which may be carried out by local authorities or private developers.

Many of our properties are also situated in residential areas and refurbishment work may begin on a neighbouring property over which we have no control and in most cases, we are not given prior notice of. The Owners/ Marketing Agents accept no responsibly or are liable for any compensation for these unforeseen disruptions beyond our control.


12. Insurance

It is a requirement for the Customer and the members of his party to have adequate travel insurance and we strongly recommend that all visitors have this in place prior to their arrival.

We will not be liable for any act, neglect or default on the part of any person nor any accident, damage, loss, injury, expense or inconvenience whether to person or property which the tenant or any other person may suffer or incur arising out of or in any way connected with the letting or resulting from any other cause whatsoever. We advise you to arrange your own insurance to cover yourselves and your personal belongings whilst staying at the property.

Children must be supervised at all times!


13. Passports and Visas

A valid British Passport (name of passport to correspond with the name on your flight ticket) is necessary to visit Cyprus. If you or a member of your party is not a British Citizen you should contact your Embassy to find out if you or a member of your party should obtain a Visa prior to your departure date. We are unable to accept responsibility for the failure of Customers to carry valid passports, visas, or driving licences.

DOUBLE CHECK THAT YOUR PASSPORT IS IN ORDER AND IS VALID FOR AT LEAST SIX MONTHS FROM YOUR RETURN DATE!

I have read the Terms and Conditions attached and accepted them. I am over 18 years of age and accept that my booking is for the holiday period stated above. I am willing to accept responsibility for any breakages and will vacate the property at the conclusion of the period above as agreed.

For queries or any problems property problems during your stay please call your Property contact number supplied with villa directions.

Further information & payment receipts will be sent to you about accessing villa keys etc upon receiving final payment.

Thank you & enjoy!